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Thread: Veterans' Affairs

  1. #11
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    Quote Originally Posted by Bos Mutus View Post
    Doesn't seem like that would help clear the backlog
    It actually might. From my experience working travel pay it was a lot easier to reject something than to pay it. I knew several people who would seek out reasons to return a voucher. Of course, these were valid travel claims and eventually they were coming back, but the clock starts over again. If you cherry pick the easiest cases and approve those then deny the hard ones your stats start looking great. Some people even get disgruntled and give up. It's not the right thing to do but it happens.

  2. #12
    Senior Member Bos Mutus's Avatar
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    Quote Originally Posted by SomeRandomGuy View Post
    It actually might. From my experience working travel pay it was a lot easier to reject something than to pay it. I knew several people who would seek out reasons to return a voucher. Of course, these were valid travel claims and eventually they were coming back, but the clock starts over again. If you cherry pick the easiest cases and approve those then deny the hard ones your stats start looking great. Some people even get disgruntled and give up. It's not the right thing to do but it happens.
    Well, I really hope that's not the case
    The Voice of Reason

  3. #13
    Senior Member CYBERFX1024's Avatar
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    Quote Originally Posted by Bos Mutus View Post
    Doesn't seem like that would help clear the backlog
    Well it does because the backlog is officially the new claims and very old new claims. So if they do what I was saying it gets the case off the radar and does not get counted.

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